Ways that we process your data To manage and develop our Apps, we need information from you, which includes personal information. The purposes of processing this personal data includes: • enabling our support team to contact you regarding support requests • sending you push internal notifications. If you do not want to receive these notifications, you can manage your preferences either through your device or Apps settings. • analyzing, operating, maintaining and improving the Apps and marketing activities • optimizing user experience • adding new features and services to the Apps • responding to your comments, questions and requests and providing customer service. Analytics are important to help us manage, protect and provide the Apps by obtaining information about how our users interact with our application. For example, we will receive the length of time spent in a session within the Apps, aggregate, non-specific geographic data, and crash data. Some Apps have the ability to send bug reports to us, which include the user’s email address and an optional description of the problem, along with some auto-generated technical information. These reports are strictly voluntary and are only sent when the user after reviewing them expressly grants permission. If you choose to send us this data, then we will use this information to ensure that the Apps continue to appeal to our users, as well as for auditing, research, and analysis in order to maintain, protect and improve the app; ensuring the technical functioning of the app, as well as developing new apps. We may combine your usage information with that of others in a way that does not identify you or any individual person and to use such anonymized and aggregate data for conducting analytical research, performance tracking and benchmarking.
Your rights You are able to modify, correct and update your Personal Data in the Apps account settings. If you want to erase it from our analytics tools please write us at email@example.com. You have a right to access your Personal Data you insert into the Apps and ask us about what kind of Personal Data we have about you. You can do this by using the app settings or by writing to firstname.lastname@example.org. If you are a user located in Switzerland, the EU or the EEA, you have certain rights with respect to your personal information. • Right to access personal data • Right to correct or update your personal data • Right to restrict processing of your personal data • Right to portability • Right to withdraw consent if we have asked for it • Right to file a complaint with a data protection authority If you want to submit a request regarding your rights, please contact customer support at email@example.com. Please keep in mind that in case of a vague access, erasure, objection request or any other request in exercise of the mentioned rights we may engage the individual in a dialogue so as to better understand the motivation for the request and to locate responsive information. In case this is impossible, we reserve the right to refuse granting your request. Following the provisions of GDPR we might also require you to prove your identity (for example, by requesting an ID or any other proof of identity) in order for you to invoke the mentioned rights, specifically if you exercise them in respect to special categories of Personal Data like data about health. This is made to ensure that no rights of third parties are violated by your request, and the rights described in this section are exercised by an actual Personal Data subject or an authorized person.
How We Protect Information We share your data if necessary for safety, security or legal compliance, and we also understand the importance of keeping your information safe and secure. We make reasonable efforts to protect your personal information and ensure the security of our systems.
How Long We Keep Information We retain personal for as long as necessary to fulfill a business purpose or comply with a legal request and within restrictions placed on us by law.
Children under 4 Our Apps are not intended for users under the age of 4, and we do not knowingly collect any personal information from children under 4. If we become aware that a person submitting information is under 4, we will attempt to delete the information as soon as possible.
Data Protection Officer To communicate with our Data Protection Officer, please email at firstname.lastname@example.org.